Terms of Service
These Terms of Service are effective as of January 26, 2025.
These Terms of Service ("Terms") and all Policies listed on rankry.ai/terms govern and apply to your use of the free and paid services, software and websites (the "Service(s)") provided by Rankry LLC ("Rankry", "we", "our", etc.), and any data, text, files, information, usernames, images, graphics, photos, profiles, audio and video clips, sounds, musical works, works of authorship, applications, links, created tasks and associated information, text, files and other content or materials (together, the "Content") uploaded, downloaded, or appearing on our websites or applications.
If you're using our Service on behalf of an organization or entity ("Organization"), then you are agreeing to these Terms on behalf of that Organization and you represent and warrant that you have the authority to bind the Organization to these Terms. In that case, "you" and "your" refers to that Organization.
Our Terms and Privacy Policy affect your legal rights and obligations. If you do not agree to be bound by all of these, please do not access or use our Service.
1. Your User Account. You will at all times be responsible for the following while using the Service:
1.1. Accurate Information. Providing accurate information when you create your Rankry account;
1.2. Safeguarding of your Account. Safeguarding any passwords and for all activities that occur in your account; and
1.3. Security Notification. Immediately notifying Rankry if you become aware of any breach of security or unauthorized use of your account.
1.4. Appropriate Permissions. You may never use another user's account without permission.
1.5. Restrictions on Use. You may not disassemble, decompile, or reverse engineer the Service or attempt or assist anyone else to do so, unless such restriction is prohibited by law.
1.6. Human Intervention. Your account must be registered by a human. Accounts registered by "bots" or other automated methods are not permitted.
2. Beta Service Disclaimer. The Service is currently in a "Beta" or "Early Access" stage of development. You expressly acknowledge and agree that:
2.1. The Service is provided on an "AS IS" and "AS AVAILABLE" basis;
2.2. The Service may contain bugs, errors, defects, or other issues;
2.3. Features may be incomplete, inaccurate, or subject to change without notice;
2.4. Data may be lost, corrupted, or unavailable at any time;
2.5. Service availability is not guaranteed. You should NOT rely on the Service for mission-critical business operations, time-sensitive decisions, or any purpose where Service failure could result in significant harm or liability.
3. Description of Service. Rankry provides analytics regarding brand visibility, positioning, sentiment, and diversity metrics within Large Language Models ("LLMs"), including but not limited to ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), Perplexity, and Grok (xAI).
3.1. Third-Party AI Models. The data presented by Rankry is derived from third-party AI models that we do not own, control, or operate. AI model outputs may vary, be inconsistent, contain errors, or change over time. We cannot guarantee the accuracy, reliability, completeness, or timeliness of any data derived from third-party AI models.
3.2. No Performance Guarantee. Use of Rankry does NOT guarantee improved rankings or visibility in any AI model or search engine, any specific business outcome, revenue increase, or competitive advantage, or accuracy of predictions, recommendations, or insights.
4. Fees and Payments.
4.1. Free Beta Access. During the Beta phase, the Service is provided free of charge to invited users.
4.2. Future Pricing. We reserve the right to introduce paid subscription tiers at any time. We will provide at least fourteen (14) days' advance notice before charging for any previously free features.
4.3. Taxes. You are responsible for all applicable taxes, duties, or levies associated with your use of any paid features.
5. Intellectual Property.
5.1. Our Intellectual Property. Rankry LLC owns all rights, title, and interest in and to the Service, including our proprietary algorithms, scoring methodologies, analytics engine, all software, code, databases, technical infrastructure, trademarks, logos, brand elements, documentation, designs, and user interface elements.
5.2. Your Data. You retain all ownership rights to the business data you provide to us. By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to process, analyze, and store your data to provide the Service.
5.3. Report Ownership. Reports and analytics generated by the Service based on your data are licensed to you for your internal business use only. You may not resell, redistribute, or commercially exploit such reports without our prior written consent.
6. Confidentiality. Each party agrees to maintain the confidentiality of the other party's confidential information. You agree not to publicly disclose or publish screenshots, data, or reports from the Service without our prior written consent, share your account credentials with unauthorized third parties, or use confidential information for any purpose other than as contemplated by these Terms.
7. Acceptable Use. You agree NOT to reverse engineer, decompile, or disassemble the Service; use the Service to develop a competing product; scrape or collect data through automated means; attempt unauthorized access to any systems; interfere with or disrupt the Service; use the Service for illegal purposes; circumvent any access controls or security measures; or resell or provide access to the Service to third parties.
8. Termination. You may terminate your account at any time by contacting us at [email protected]. We may suspend or terminate your access at any time, with or without cause, and with or without notice. Upon termination, your right to access the Service immediately ceases and we may delete your account and associated data after a reasonable retention period.
9. Disclaimer of Warranties. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY PENNSYLVANIA LAW, RANKRY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE TOTAL AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification. You agree to indemnify, defend, and hold harmless Rankry LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses arising out of or related to your use of the Service, your violation of these Terms, or your violation of any applicable law or rights of a third party.
12. Governing Law and Dispute Resolution. These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania. Any legal action shall be brought exclusively in the state or federal courts located in Philadelphia County, Pennsylvania. Before initiating any formal legal action, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.
13. Force Majeure. We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, government actions, pandemic, failure of third-party services, internet failures, or power outages.
14. General Provisions. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rankry LLC regarding the Service. If any provision is found invalid, the remaining provisions shall continue in full force. Our failure to enforce any right shall not constitute a waiver. You may not assign these Terms without our prior written consent.
15. Changes to Terms. We reserve the right to modify these Terms at any time. We will notify you via email or a prominent notice on the Service for material changes, which will take effect at least fourteen (14) days after notice. Your continued use after changes become effective constitutes acceptance of the revised Terms.
16. Contact Us. If you have any questions about these Terms, please contact us:
Rankry LLC
1880 John F Kennedy Blvd, STE 104 PMB 1039
Philadelphia, PA 19103-7422, United States
Email: [email protected]
Website: https://rankry.ai